Save time and cut out repetitive work with our streamlined platform. Get quick answers to customers with chatbot, help desk, and automation that takes the busywork off your team's plate.
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From overwhelmed to in control. Discover the transformative power of AI and turn your biggest customer service challenges into a thing of the past. Our platform blends chatbots and human support to empower your to deliver exceptional service that's faster and smarter for you and customers.
Shared Inbox is designed to be fast, with real-time updates for your team. It's also smart, with AI that helps you work more efficiently. With all of your communication in one place, you can save time and focus on other things.
Learn about Shared Inbox
See who's viewing a conversation or replying in real-time. No more stepping on each other's toes.
An AI-enhanced inbox helps you with replies, rephrasing and more. It's like having a second brain.
Switch between conversations and tasks with with built-in keyboard shortcuts and a command bar.
Provide instant responses generated from your own support content - no training required. Need more power? Use our visual builder to create custom workflows.
Learn about AI Chatbot
An AI that can hold a conversation and answers questions on your own support content.
Choose when the AI chatbot should respond to your customers, and when it should hand off to a human.
Use our visual builder to create custom workflows for anything else you can think of.
Help your customers find answers with your own integrated help center, from within Messenger or on your own dedicated help site.
Learn about Knowledge Base
Configure your own help center on your own domain, with your own branding and customizations.
Your knowledge base is integrated into Messenger, so your customers can get help from anywhere.
More than just a chat box, our Messenger can be customized to match your brand for a seamless customer experience that's easy to setup and even easier to use.
Learn about Messenger
Customize the look and feel of your Messenger to match your brand. It's easy to setup and even easier to use.
Go beyond ordinary live chat with our visual builder. Build an experience that's unique to how you work.
Fuse IM is a business messaging platform that helps businesses connect with their customers on a variety of channels.
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